Dementia Friendly Communities


People living with dementia want to continue to do the things they enjoy and participate fully in community life. However, following diagnosis many feel socially excluded. Support from local retailers to provide a dementia friendly environment can encourage greater participation of people living with dementia and their carers in social activity.

Dementia currently affects more than 459,000 Australians and is the second leading cause of death in Australia with no cure. Victoria had approximately 96,789 people living with dementia in 2016, with 4 of the 7 eastern metropolitan region local government areas ranked within the top 10 in regards to prevalence of dementia in 2016: Monash (3), Whitehorse (4), Boroondara (5), and Manningham (10) (NATSEM 2016).

Forest Hill Dementia Friendly Community

With a “nothing about us, without us” philosophy, this collaboration of organisations, carers and people living with dementia, is co-designing actions to:

  • make Forest Hill a place where people living with dementia, and their family and friends, feel supported to participate in their community

The group has developed resources to support local cafes in Forest Hill to become dementia friendly “anytime”. The group can help staff and management learn essential skills to feel more confident interacting with people living with dementia, and work with the cafe to make other small physical changes to help people living with dementia feel more welcome.

Apart from the Inner East PCP, other organisations involved are the Whitehorse City Council, Carrington Health, Uniting and Villa Maria Catholic Homes.

Forest Hill has:

  • a high proportion of older residents with 13.9% of people aged 70-84yrs & 4.3% of people aged 85 years and over (City of Whitehorse, Community Demographics, Fact Sheet 9-Older Adults)
  • and has more than 1,380 people living with dementia (Alzheimers Australia 2016, Prevalence by Victorian State Electoral District).

Become Involved

If you would like to become a dementia friendly cafe or business, please contact Sharon Porteous at IEPCP on (03) 8843 2254 or email:

Join the national campaign to become a dementia friend by completing free online learning and increase your understanding about dementia.

IEPCP acknowledges the support
of the Victorian Government.


Title Date Type Author Files
IEPCP 2019 Case Study Forest Hill Dementia Friendly Community
19/11/2019 Document Inner East Primary Care Partnership
DFC Forest Hill What we know

A brief summary of the findings from our community consultation about becoming a dementia friendly community.

02/01/2019 Document Inner East Primary Care Partnership
Dementia Friendly Community Resource Hub

Dementia Australia’s Dementia Friendly Communities resource hub with online training, resources and information.

02/01/2019 Link Dementia Australia
We acknowledge the Wurundjeri people and other peoples of the Kulin nation as the traditional owners of the land on which our work in the community takes place. We pay our respects to their Elders past and present.

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