Driving Improvement in Community Services

  • Event Date: 05/06/2019
  • Time: 9.00am – 5.00pm
  • Location: Melbourne Cricket Ground Brunton Avenue Olympic Stand - Level 2 Richmond, VIC 3002
  • Contact Email: [email protected]
  • Contact Phone: 03 9096 2341
Driving improvement and exploring the culture change required to ensure community services are safe, effective, connected and person-centred

About this Event

This free Forum is an opportunity to learn about the roles and responsibilities of all parts of the Victorian community services system in ensuring safe, effective, connected and person-centred community services for everybody, every time.

The Forum will assist participants to better understand opportunities to identify and drive improvement and lead the culture change required to achieve excellent outcomes and experiences of service users.

Who should attend?

  • Front-line workers
  • Operational and Quality Managers
  • Executives

Event details:

Time: 9.00am – 5.00pm (registrations from 8.30am)

Location: Olympic Room, Level 2, Melbourne Cricket Ground (MCG)

Getting here: Conveniently located within walking distance of train, tram and secure parking.

To support regional and rural staff to join in, please register to live stream the Forum.


Should you provide your personal contact details, the Department will collect and handle any personal information you provide for the purposes of updates about the work of the Community Services Quality and Safety Office. The Department will not use your information for any other purpose.

We acknowledge the Wurundjeri people and other peoples of the Kulin nation as the traditional owners of the land on which our work in the community takes place. We pay our respects to their Elders past and present.

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